Forum Title: Need Advice in Hardwood/Bamboo Flooring project.
Hello Everyone, I need an advice in how to solve a problem we recently got. We installed solid click bamboo floors in both ground level(concrete slab) and upstairs(wood subfloor). Downstairs as manufacturer recommended we laid rubber underlayment with plastic attached underneath and upstairs we laid cork underlayment as home owner requested. That wood was acclimated inside the house for almost a week. After installation was completed, in about 10 days, customer called and said that upstairs in one bedroom Bamboo floor cupped in an area of 35-40 sq.ft. We decided to repair that with new planks about week after. After, in 10 days he called again and now both upstairs and downstairs have the same issues. We dont know what to do now? I wanted to know what are the options of solving this issue. And HOW TO AVOID THESE ISSUES IN FUTURE? Thanks.
Category: Flooring Post By: MATTIE REEVES (Binghamton, NY), 02/11/2019

35-40 sf in one room only? Is there a maintenance issue?

- HECTOR BECK (Louisville, KY), 04/03/2019

First he had in one room only, now he says other areas are cupped too. I want to know how to handle this. Who is liable?

- TERRY NGUYEN (Rock Hill, SC), 04/21/2019

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